How customers help companies comply with the GDPR

That’s what we’re starting this Thursday (26 April) at GDPR Hack Day at MIT. The GDPR‘s “sunrise day” — when the EU can start laying fines on companies for violations of it — is May 25th. We want to be ready for that: with a cookie of our own baking that will get us past the “gauntlet… Continue reading How customers help companies comply with the GDPR

Privacy is an Inside Job

Start here: clothing and shelter are privacy technologies. We use them to create secluded spaces for ourselves. Spaces we control. Our ancestors have been wearing clothing for at least 170,000 years and building shelters for at least half a million years. So we’ve had some time to work out what privacy means. Yes, it differs among cultures and settings,… Continue reading Privacy is an Inside Job

Personal Information Economy 2015 – London

The Personal Information Economy 2015 conference is coming up! From the event page: As a new digital age unfolds brands have a make-or-break strategic opportunity to place their customer relationships on a powerful new footing. The opportunity: to work with customers to create new ‘Me2B’ services that empower them with data and help them use… Continue reading Personal Information Economy 2015 – London

Let’s help NBC prep for the 2014 Winter Olympics

The 2012 Summer Olympics are almost over, but not the challenge of a world where more and more customers are looking to watch coverage — especially of the live kind — on devices other than TVs, and through connections other than cable and satellite. This has proved hard for many cable and satellite TV customers… Continue reading Let’s help NBC prep for the 2014 Winter Olympics

Privacy is personal

In the physical world, we govern privacy with clothes and walls, buttons, zippers, windows and doors. (See Clothing as a privacy system.) We also see privacy as a thing that can be possessed. That’s the framing for statements like, “Give me some privacy, and “Don’t take away my privacy.” On another hand (there can be… Continue reading Privacy is personal

A sense of bewronging

“Social networks” are getting out of control. And I don’t mean their control. I mean your control and mine. Here’s an image to keep in mind while you read the rest of this post: The calf is you or me. The cow is just one of our many social networks. Here’s how the situation looks from my browser… I… Continue reading A sense of bewronging