Just in case you feel safe with Twitter

Just got a press release by email from David Rosen (@firstpersonpol) of the Public Citizen press office. The headline says “Historic Grindr Fine Shows Need for FTC Enforcement Action.” The same release is also a post in the news section of the Public Citizen website. This is it: WASHINGTON, D.C. – The Norwegian Data Protection Agency today fined Grindr $11.7 million following… Continue reading Just in case you feel safe with Twitter

The business problems only customers can solve

Customer Commons was created because there are many business and market problems that can only be solved from the customers’ side, under the customer’s control, and at scale, with #customertech. In the absence of solutions that customers control, both customers and businesses are forced to use business-side-only solutions that limit customer power to what can… Continue reading The business problems only customers can solve

Going #Faceless

Facial recognition by entities other than people and their pets has gotten out of control. Thanks to ubiquitous surveillance systems, including the ones in our own phones, we can no longer assume we are anonymous in public places or private in private ones. This became especially clear a few weeks ago when Kashmir Hill (@kashhill)… Continue reading Going #Faceless

Let’s make May 25th Privmas Day

25 May is when the GDPR—the General Data Protection Regulation—went into effect. Finally, our need for privacy online has legal backing strong enough to shake the foundations of surveillance capitalism, and maybe even drop it to the ground—with our help. This calls for a celebration. In fact, many of them. Every year. So let’s call… Continue reading Let’s make May 25th Privmas Day

Privacy is personal. Let’s start there.

The GDPR won’t give us privacy. Nor will ePrivacy or any other regulation. We also won’t get it from the businesses those regulations are aimed at. Because privacy is personal. If it wasn’t we wouldn’t have invented clothing and shelter, or social norms for signaling to each what’s okay and what’s not okay. On the Internet we… Continue reading Privacy is personal. Let’s start there.

How customers help companies comply with the GDPR

That’s what we’re starting this Thursday (26 April) at GDPR Hack Day at MIT. The GDPR‘s “sunrise day” — when the EU can start laying fines on companies for violations of it — is May 25th. We want to be ready for that: with a cookie of our own baking that will get us past the “gauntlet… Continue reading How customers help companies comply with the GDPR

Hey publishers, let’s get past mistaking tracking protection for ad blocking

Here’s what the Washington Post tells me when I go to one of its pieces (such as this one): Here’s the problem: the Post says I’m blocking ads when I’m just protecting myself from tracking. In fact I welcome ads. By that I mean real ads. Not messages that look like real ads, but are direct marketing messages aimed by tracking. Let’s call them fake… Continue reading Hey publishers, let’s get past mistaking tracking protection for ad blocking

The Only Way Customers Come First

— is by proffering terms of their own. That’s what will happen when sites and services click “accept” to your terms, rather than the reverse. The role you play here is what lawyers call the first party. Sites and services that agree to your terms are second parties. As a first party, you get scale across all the sites and… Continue reading The Only Way Customers Come First

Time for THEM to agree to OUR terms

Try to guess how many times, in the course of your life in the digital world, have “agreed” to terms like these: Hundreds? Thousands? (Feels like) millions? Look at the number of login/password combinations remembered by your browser. That’ll be a fraction of the true total. Now think about what might happen if we could turn these things around.… Continue reading Time for THEM to agree to OUR terms