This guest post is by Charles Oppenheimer, creator of Prizzm and Mightbuy.it CRM (customer relationship management ) are systems that companies use to track their customers. The hope for most companies that invest in CRM is that their investment will produce happier customers, that loyal customers will produce more profits. To some extent CRM investment has… Continue reading Why CRM needs to turn around
Author: Christopher Carfi
A question of intent
The concepts behind Facebook’s rumored “WANT” button are rooted in the idea of the “intention economy” and are generalizable beyond the Facebook ecosystem. Both customers and enterprises, using today’s existing infrastructure and conventions, can create and listen for intention signals using open, lightweight mechanisms, with customers creating those signals and enterprises listening for them. The… Continue reading A question of intent
Free customers are the new platform
Doc Searls keynoted the European Identity and Cloud Conference in April, 2012. Full stream of Doc’s keynote in the video below.
Personal
http://personal.com At Personal, we are on a mission to empower you with your personal information. It starts with a private vault where you can store and manage everything from your passwords to insurance information. With security and privacy by design built in, and featuring legal protections that ensure you have full ownership rights to your… Continue reading Personal
Zaarly
http://zaarly.com Buy and sell with local friendly people. Zaarly will help you find anything, whether you need a local caterer or a housekeeper, swimming lessons or a private boat tour. All you do is ask and we automatically bring offers to you from people nearby. [starratingmulti id=2 tpl=12]